CULTURE V STRATEGY

Culture is all that invisible stuff that glues organisations together.  It includes things like norms of purpose, values, approach — the stuff that’s hard to codify, hard to evaluate, and certainly hard to measure and therefore manage.

How we handle disagreements and dissent are also part of culture. When Clubs don’t know how to handle disagreement, molehill issues can become do-or-die mountains, or, conversely, passive-aggressiveness insinuates itself as a mechanism to avoid overt disagreements at all costs.

At the same time, the best strategic idea means nothing in isolation. If the strategy conflicts with how a group of people already believe, behave or make decisions it will fail. Conversely, a culturally robust team can turn a so-so strategy into a winner.

To read more on why Culture Trumps Strategy, Every Time please click here.